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Got a Question?

Our most frequently asked questions and answers:

This is our most frequently asked question! Unfortunately, it is the same as asking ‘How long is a piece of string’… each project is unique and dependent upon the scale of work, and time frame. To give you a better idea of costs, please get in touch to discuss your project and we will be happy to help.

We are a Graphic Design company covering all areas of Print Design, Branding and Product Packaging. We have many strings to our bow – please see our ‘Services’ page to see more, or get in touch to ask us. We love a challenge!

This is dependent upon your project and the required deliverables, however, generally speaking in Print Design, we often supply Ai, EPS, PDF, JPG and PNG files.

We advise against this, because when we deliver your final design files, they are carefully ‘set up’ ready to use and for print. Of course, if you have knowledge of design, and the appropriate software, you are free to do as you wish!

Absolutely! We like working with a blank canvas, however if you have existing artwork that needs freshening up, we’ll be happy to help. In fact… we’ll make it even better!

We predominantly work with the Adobe Suite, a professional, industry standard design software: Illustrator, PhotoShop, InDesign. We also use several other programmes for different requirements, such as Maxon Cinema 4D, SolidWorks and KeyShot for modelling work and rendering, as well as WordPress online for web-design.

Whilst we specialise in Branding and Packaging design, we also offer a Web-Design service. We work with only the best, customisable, professional platform that is WordPress: a free and open-source CMS based on PHP and MySQL. Of course, you’ll need to select a web host to host your site too, but we can help with this if you are unsure. 

Nope, unfortunately at present we do not have the facilities for printing, however we work closely with a number of professional print companies, so are always happy to help point you in the right direction.

This is very dependent on many factors. Timescales are determined by the scale of work, and our availability. We will always discuss the project with you before hand to clarify deadlines and time frames, ensuring you have everything you need on time.

A Lamborghini? Well, we like to say we can help with fast turnaround times, though of course, this is dependent on what the project is and our availability. However we do offer express turnaround projects at a charge, as long as we are available to carry it out in the short time scale – please give us a shout and we’ll be able to let you know. 

We use a secure and professional invoicing software allowing you to safely make Credit/Debit card and PayPal payments. You can also pay directly via Bank Transfer. Please be aware, as standard practice, we require a 50% deposit at the start of any project, and the reminding balance will be invoiced to you upon completion of the project, along with your final materials.

Don't worry if your question hasn't been answered here! Just get in touch and we'll be happy to help you...

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